CineArk are seeking a Full Time Kit Room Technician

Full time

Kit Room Technician

About CineArk

CineArk is a rental house, supplying specialist film equipment to film and TV production companies worldwide. We also offer managed storage, maintenance and technical support services to film crew working in the film and television industry. We are a young company, but our commitment to innovation, technical excellence and customer service has quickly established us as a leading company within the industry and we already service many leading feature film franchises, high end TV productions and TV commercials, in the UK, Europe and across the world.

Brief description of role

We are seeking a Kit Room Technician to support the day-to-day duties of the warehouse function. Working from CineArk’s main facility in High Wycombe, Bucks, the Kit Room Technician will play a vital role in ensuring that our business runs smoothly, and our customers are satisfied. The right candidate will be process driven with a good degree of flexibility, initiative and common sense.

You will need to be someone who finds it easy to learn how to use new technical equipment and enjoys problem solving. You will be a team player with a positive outlook and a can-do attitude have a practical, hands-on approach, the ability to manage workload and work to strict deadlines with attention to detail.

The successful candidate will be provided with extensive training during their time as a Kit Room Technician. You will spend 36 months rotating through different sections of our Kit Room: logistics, administration, driving, check-in, check-out and support, learning various skills and detailed knowledge of the equipment. After completing the 36 months in house training you will have extensive knowledge of film equipment and troubleshooting skills. We have exciting opportunities for progression after this within the growing company or you’ll have an excellent grounding to prepare you for a future career on set as a film technician.

Main Responsibilities:

Daily duties in the warehouse, including assisting with logistics, deliveries, and customer service.
Goods In – receiving deliveries/post and processing related paperwork, checking technical equipment is in good working order.

Goods Out – Looking after all outbound collections, ensuring goods are picked, packed and loaded.
Adhering to all legislation requirements for warehousing and handling.
Maintaining standards of health and safety, hygiene, and security in the work environment
Managing the paperwork for goods in/out, inventory control, regular stock counts, answering of Client / suppliers queries, general administration duties
Ensuring good housekeeping within the Warehouse and specific departments

Shipping goods – preparing goods, booking shipments and following up with their arrival
Building and testing the AV technical equipment for hire
Receiving and processing new products – asset listing and uploading information onto our dedicated asset management system.
Maintaining the inventory/stock control systems to ensure equipment is located, stored, and transferred correctly; ensuring the stock inventory is accurate.
Driving Vans for delivery and collection of equipment to and from the film studios. This could occasionally involve early starts/late finishes.

Cleaning Equipment – care needed with expensive technical equipment. 
Troubleshooting hardware and software issues on equipment in the warehouse
Providing remote technical support to operators in the field via phone/slack

Other Duties:

Electric stacker duties – training provided
Cable making – training provided
PAT testing – training provided

Mechanical cart maintenance – training provided

Candidate Requirements:

Manual driving licence
Flexible attitude to work arrangements including daily tasks and working hours
Ability to meet deadlines, delivering consistency in results.
Flexible approach to their daily tasks and working hours.
Physically active – moving and handling of equipment required

Practical, basic DIY skills
Common sense – ability to work unsupervised
Conscientious and positive attitude with the ability to work under pressure.
Flexibility and the ability to juggle tasks – The company priorities change unexpectedly, candidates need to be able to change duties at short notice, in line with the business needs.
Discretion – working in sensitive areas of film production

Computer literate – competent with MS Office – Excel, Word and Apple with ability to learn new programs and applications quickly

Desirable but not essential:

Interest in electronics / computers or AV, film equipment

Relevant experience with technology and DIY
Higher education
Understanding Carnet or ATA Carnet

Working Conditions

Monday to Friday 42.5 hours average per week.
Hours of Business – 7 am to 7 pm covered in shift patterns, with the flexibility to work outside of these hours if required.
Monday to Friday – some weekend hours may be required

Holiday 28 days per year including bank holidays

If this sounds like you, apply now

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